You may use our Website for legitimate purposes, including:

Information Access:

• Browse and read information about our products, services, and company
• Access technical documentation, case studies, and educational materials
• Review company news, updates, and industry insights

Business Communications:

• Contact us for legitimate business inquiries and partnership discussions
• Request product demonstrations, consultations, or technical support
• Submit inquiries about our services and capabilities

Educational and Research:

• Download materials clearly marked as downloadable for personal or internal business use
• Share links to our publicly available pages with proper attribution
• Print pages for personal reference and internal business purposes

Standard Web Activities:

• Normal web browsing activities including page navigation and content viewing
• Use of search functionality and website navigation tools
• Temporary caching by browsers as part of normal web browsing operations

You agree not to engage in the following activities:

Illegal Activities:

• Use the Website for any illegal purposes or in violation of applicable laws
• Engage in fraudulent activities or misrepresent your identity or affiliation
• Violate any applicable federal, state, local, or international laws or regulations

Security Violations:

• Attempt unauthorized access to our systems, servers, networks, or databases
• Probe, scan, or test the vulnerability of our systems without prior written consent
• Breach or attempt to breach any security or authentication measures
• Access data not intended for you or log into servers or accounts you are not authorized to access

Automated Access and Data Harvesting:

• Use robots, spiders, crawlers, scrapers, or other automated means to access or copy Website content without express written permission
• Harvest email addresses or other contact information from the Website
• Create databases or compilations of Website content without authorization
• Use automated systems to access the Website in a manner that sends more requests to our servers than a human could reasonably produce

Content Misuse:

• Copy, reproduce, modify, adapt, translate, or create derivative works from Website content beyond normal browsing
• Distribute, transmit, broadcast, or publish Website content without written permission
• Remove, obscure, or alter copyright, trademark, or other proprietary notices
• Frame or mirror any part of the Website without express written consent

Malicious Activities:

• Upload, transmit, or distribute viruses, malware, spyware, ransomware, or other harmful code
• Interfere with or disrupt the Website's operation, servers, or networks
• Impose an unreasonable load on our infrastructure through excessive requests or traffic
• Attempt to disable, damage, or impair any aspect of the Website's functionality

Misrepresentation and Abuse:

• Impersonate SureFlow, our employees, or other users
• Misrepresent your relationship with us or falsely claim endorsement
• Use our content for competing commercial purposes without authorization
• Engage in any activity that could damage our reputation or business interests

Ownership: All Website content, including text, images, logos, designs, software, databases, and other materials (collectively, "Website Content"), is owned by SureFlow Ltd or our licensors and protected by copyright, trademark, trade dress, and other intellectual property laws.

Trademark Protection: The SureFlow name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks or registered trademarks of SureFlow Ltd. You may not use these trademarks without our prior written permission.

Copyright Notice: All Website Content is protected by copyright laws and international treaties. Unauthorized reproduction or distribution of copyrighted material may result in severe civil and criminal penalties.

License Scope: We grant you a limited, non-exclusive, non-transferable, revocable license to access and view Website content solely for your personal or internal business informational purposes in accordance with these Terms.

License Restrictions: This license does not permit:

• Downloading, copying, storing, or archiving Website content except as incidental to normal browser operation
• Reproducing, modifying, adapting, or creating derivative works from Website content
• Distributing, transmitting, or making Website content available to third parties
• Using Website content for commercial purposes without express written authorization

License Termination: This license automatically terminates if you violate these Terms. Upon termination, you must immediately cease all use of Website content and destroy any copies in your possession.

Reporting Infringement: We respect intellectual property rights and expect users to do the same. If you believe content on our Website infringes your intellectual property rights, contact us at legal@sureflow.com with:

• Detailed description of the copyrighted work or trademark claimed to be infringed
• Location of allegedly infringing material on our Website
• Your contact information and statement of good faith belief that use is unauthorized
• Statement of accuracy and authority to act on behalf of the copyright or trademark owner

Response Process: We will investigate valid infringement claims and take appropriate action, which may include removing allegedly infringing content or terminating access for repeat infringers.

No Warranties: Our Website is provided strictly on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Warranty Disclaimer: We disclaim all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Website will be uninterrupted, timely, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of Website content
• Warranties that any defects will be corrected or that the Website is free from harmful components

General Information Only: Website content is provided for general informational purposes and should not be relied upon as:

• Professional, technical, legal, financial, or medical advice
• Comprehensive or current information on any particular subject
• Accurate or complete in all respects or suitable for any specific purpose

Professional Consultation: For specific situations requiring professional advice, consult qualified professionals in the relevant field rather than relying solely on Website information.

Dynamic Content: Some information on our Website may change frequently, and we cannot guarantee that all content is current or accurate at the time of your access.

You agree to:

Lawful Use: Use the Website responsibly, lawfully, and in accordance with these Terms

Respect Rights: Respect our intellectual property rights and those of others

Accurate Information: Provide truthful and accurate information in any communications with us

Security Reporting: Notify us promptly if you discover any security vulnerabilities or unauthorized use

Compliance: Ensure your use complies with all applicable laws and regulations

Indemnification Obligation: You agree to indemnify, defend, and hold harmless SureFlow Ltd, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Website
• Your violation of these Terms or any applicable laws
• Your infringement of any third-party rights, including intellectual property rights
• Any content you submit or transmit through the Website
• Your negligent or wrongful conduct

Defense Cooperation: You agree to cooperate fully in the defense of any claim subject to indemnification and will not settle any such claim without our prior written consent.

Our Termination Rights: We may suspend, restrict, or terminate your access to the Website at any time, with or without notice, for any reason, including:

• Violation of these Terms or any applicable laws
• Conduct that interferes with the Website's operation or other users' experience
• Suspected fraudulent, abusive, or illegal activity
• Technical or security reasons
• Business reasons or changes to our service offerings

Your Termination Rights: You may stop using the Website at any time. If you disagree with any changes to these Terms, your sole remedy is to discontinue using the Website.

Immediate Cessation: Upon termination, your right to access and use the Website ceases immediately, and you must stop all use of the Website and any Website content.

Survival of Terms: The following sections survive termination:

• Intellectual Property Rights (Section 5)
• Disclaimers (Section 8)
• Limitation of Liability (Section 9)
• User Responsibilities and Indemnification (Section 10)
• Governing Law and Disputes (Section 12)
• General Provisions (Section 13)

No Continuing Obligations: Termination does not create any continuing obligations between the parties except as expressly stated in these Terms.

Applicable Law: These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

International Conventions: The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

For UK and EU Users:

Jurisdiction: Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales

Consumer Protection: Nothing in this section affects your rights as a consumer under applicable consumer protection laws

Alternative Resolution: We encourage informal resolution of disputes through direct communication before formal legal proceedings

For US Users:

Informal Resolution: We will attempt to resolve disputes informally through good faith negotiations

Binding Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association

Arbitration Details: Proceedings conducted in English, with arbitrator selection according to AAA rules

Class Action Waiver: You waive any right to participate in class action or representative proceedings

Exceptions to Arbitration: The following disputes are not subject to arbitration:

• Claims for injunctive or equitable relief
• Disputes related to intellectual property rights
• Small claims court actions within jurisdictional limits

Complete Agreement: These Terms, together with our Privacy Statement, GDPR Notice, CCPA Notice, Cookies Policy, and any other legal notices posted on the Website, constitute the entire agreement between you and SureFlow regarding your use of the Website.

Superseding Effect: These Terms supersede all prior agreements, communications, and understandings relating to the subject matter herein.

Invalid Provisions: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms.

Remaining Terms: The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provisions, which shall remain in full force and effect.

Your Restrictions: You may not assign, transfer, delegate, or otherwise dispose of these Terms or any rights or obligations under these Terms without our prior written consent.

Our Rights: We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.

Binding Effect: These Terms are binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

No Automatic Waiver: Our failure to enforce any provision of these Terms or to exercise any right shall not constitute a waiver of such provision or right.

Express Waiver Required: Any waiver of these Terms must be in writing and signed by an authorized representative of SureFlow.

Limited Effect: A waiver of any provision or right on one occasion shall not be deemed a waiver of that or any other provision or right on any future occasion.

Excused Performance: Neither party shall be liable for any failure or delay in performance under these Terms due to causes beyond their reasonable control, including acts of God, natural disasters, war, terrorism, strikes, government actions, or internet service disruptions.

Notification: The affected party shall promptly notify the other party of any force majeure event and use reasonable efforts to mitigate its effects.

Independent Parties: The parties are independent contractors. These Terms do not create any agency, partnership, joint venture, or employment relationship between the parties.

No Authority: Neither party has authority to bind the other or to create obligations on behalf of the other party.